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Ask what you want to know about LuckyBoom Casino

Here every piece of information is a question with an answer. Type a keyword, filter by topic or browse the categories. Games, terms and player protection also have pages of their own.

The ten most asked questions

Bonus & promotions

How big is the welcome package and how is it split?

The package brings up to €6,000 plus 300 free spins and is split over five deposits: 100% up to €500, 80% up to €1,500, 70% up to €2,000, 60% up to €1,000 and 40% up to €1,000. The free spins belong to the first, second, fourth and fifth deposits.

You do not have to deposit everything at once: each step is unlocked only by its own deposit.

1100% up to €500Deposit 1+ 100 free spins
280% up to €1,500Deposit 2+ 75 free spins
370% up to €2,000Deposit 3no free spins
460% up to €1,000Deposit 4+ 50 free spins
540% up to €1,000Deposit 5+ 75 free spins · min. €40

From €20 per deposit. Wagering, maximum stake and excluded games are in the bonus rules.

DepositBonusFree spinsMin. depositWagering
1st100% up to €500100 FS on Disco Party (BGaming)€20×40
2nd80% up to €1,50075 FS on Blazing Rhino / Elvis Frog in Vegas€20×40
3rd70% up to €2,000–€20×40
4th60% up to €1,00050 FS on Majestic Wild Cash x9990€20×40
5th40% up to €1,00075 FS on Bonanza Billion€40×40
  • Free spins of the first deposit: 50 a day, for two days. Fifth deposit: 25 on the first, 50 on the second day.
  • Maximum stake during wagering: €5 per spin or round, with the first-deposit bonus €1.
  • Wagering share: slots 100%, live 10%, tables and video poker 0%.
  • Maximum win from all bonuses €10,000; after wagering at most ten times the bonus.
  • Withdrawal with an active bonus: bonus and balance lapse.
  • Depending on the region the structure may differ (e.g. 375% up to €4,000 + 650 free spins). The offer in your account counts.

More starter offers

OfferTerms
1st live bonus100% up to €1,000 · wagering ×15 (the lowest on offer)
High Roller bonus125% up to €3,000 + 125 FS on Disco Party · min. deposit €500 · ×40
Weekend Chill50% up to €200
Midweek High Roller150 free spins
Why must I activate the bonus before depositing?

Because the system grants the bonus only on the qualifying deposit. Anyone who deposits first and activates afterwards will not have it credited, and it cannot be made up.

The path is short: open the profile, switch on the offer you want, then deposit.

What does wagering ×40 mean, and what is that in euros?

Wagering ×40 means the bonus amount must be staked 40 times before winnings from it can be withdrawn. With a €100 bonus that is €4,000 of stakes. Meanwhile you may bet at most €5 per spin, with the first-deposit bonus €1.

The maximum win from all bonuses is €10,000, and after wagering at most ten times the bonus can be withdrawn.

Work out rakeback

Expected loss€0Rakeback€0

Example calculation; real results differ.

Which games count towards wagering?

Slots count 100%, live casino 10%, table games and video poker 0%. Anyone who wants to finish wagering quickly plays slots; a section of bonus-friendly slots in the lobby helps with that.

Which promotions run after the package?

There is a fixed weekly schedule: at the weekend a live bonus of 25% up to €600, midweek 100 free spins, plus cashback up to 15%, missions, races and the Wheel of Fortune. In sport there are a reload of 50% up to €200 and the Comboboost.

Here too: activate in the profile beforehand and read the terms.

Weekly promotions

PromotionOfferNotes
Sport Reload50% up to €200Minimum odds 1.6
ComboboostUp to 100% extraOn winning accumulators
Weekend Live Bonus25% up to €600Max. withdrawal €6,000
Slot Midweek Bonus100 free spinsMax. withdrawal €2,500
CashbackUp to 15%Paid as real money
RakebackUp to 5%Per session, no wagering
Is there a bonus only for live casino or sport?

Yes. The live welcome bonus is 100% up to €1,000 with wagering ×15, the lowest factor in the whole offer. For sport there are four tiered bonuses, the first with 100% up to €200 at ×10 and a minimum odds of 1.6.

Football, basketball, tennis, eSports, pre-match and live. The first sports deposit has a bonus of its own.

  • Football
  • Basketball
  • Tennis
  • Esports
  • Live betting
  • FreeBets
BonusOffer
2nd sport bonus100% up to €300 (×10)
3rd sport bonus50% up to €500 (×10)
4th sport bonus125% up to €1,000 + 75 FS
ComboboostUp to 100% extra profit
1st sport bonus100% up to €200 (×10)

Coverage snapshot

SportEvents
Basketball185
Handball96
American football95
MMA62
Boxing48
Darts30
eSoccer73
Football911
Tennis467
Ice hockey209

Tournaments

Lucky Boom Drops

€600,000 · Drops

Spinoleague

€12,000,000 · Tournament

BGaming Million Drops

€1,000,000 · Drops

Account & sign-up

How do I register step by step?

In seven steps: open the page, enter e-mail and password, add name, date of birth and address, confirm you are of age, activate the bonus in the profile, deposit in the cashier and complete verification before the first withdrawal.

One account per person; duplicate accounts are closed.

  1. Open the official page, choose registration.
  2. Enter e-mail and password.
  3. Fill in name, date of birth, address.
  4. Confirm 18+, accept the terms.
  5. Activate the bonus in the profile.
  6. Choose a payment method, deposit at least €20.
  7. Complete KYC before the first withdrawal.

Documents

Withdrawals work after verification: photo ID, selfie with ID, statement or bill from the last three months.

Photo ID, selfie with it, statement or bill (three months at most). The same name everywhere. Forgot password: link on the login page; exclusion and closure through the registered e-mail.

Which documents do I need for verification?

A valid photo ID (both sides if needed), a selfie with the document and a statement or bill no more than three months old. The name must be identical everywhere.

The check runs risk-based in three levels: simplified, standard and extended for conspicuous accounts or large amounts.

I forgot my password. What now?

Choose ‘Forgot password’ on the login page. The link goes to the registered e-mail address. Never create a second account, because duplicate accounts are closed and their winnings are forfeited.

May I have several accounts?

No. One account per household, IP address and device is allowed. Anyone found with several accounts must expect closure and loss of winnings.

How do I recognise the genuine site?

The official address is luckyboom.com and the connection is secured by HTTPS. Check that before entering data, and never enter login details on imitation sites.

Which terms should I know?

The key words around bonus, verification and cashier are explained briefly here.

Rakeback
Part of the stake that comes back.
Cashback
VIP refund.
Wagering
Required stake before bonus withdrawal.
House edge
The casino's average advantage.
KYC
Identity check.
AML
Anti-money-laundering rules.
PWA
Installable web app.
Instant VIP
VIP after a large deposit.
Free bet
Free stake.
Demo
Free trial mode.

Deposits & withdrawals

Which payment methods are there?

Cards, e-wallets, bank transfer and cryptocurrencies. The tables show minimum, maximum and speed per method. Payment is in euros and the payment method must be in your name.

Deposits

MethodMin.Max.Speed
Paysafecard€20€1,000Instant
Bank transfer€20€5,0001–3 business days
BTC / ETH / LTC / USDT€20 equiv.€10,000 equiv.Blockchain-dependent
Visa / Mastercard€20€500 per transactionInstant
iDEAL€20€2,000Instant
Skrill / Neteller€20€5,000Instant

Withdrawals

MethodMin.Weekly capApproval
Visa / Mastercard€40€20,000Within 2 business days
E-wallets€40€20,000Within 2 business days
Bank transfer€40€20,000Within 2 business days
Crypto€40 equiv.€20,000 equiv.After blockchain confirmations

Limits and duration

Deposit from
€20 (fifth bonus deposit €40)
Withdraw from
€40
Review
up to 2 business days
Weekly limit excl. jackpots
€20,000
Monthly limit excl. jackpots
€50,000
Jackpot wins
unlimited
Wagering of the deposit
at least ×3
Cards
10 a day, 40 a month; €10,000 daily, €15,000 monthly

Withdrawal in five steps

  1. Complete KYC.
  2. Wager the deposit three times.
  3. Have no active bonus.
  4. Choose the method, enter at least €40.
  5. Wait for the review, then the method's time.

Cashier rules

  • Only payment methods in your own name.
  • Cards: 10 a day, 40 a month; €10,000 daily, €15,000 monthly per card.
  • Visa, Visa Electron, Mastercard, Maestro; fiat and crypto separate.
  • Partial payment when the transaction limit is exceeded.
  • Six months inactive: €10 a month while the balance is positive.
What are the limits, and how long does a withdrawal take?

Deposit from €20, withdrawal from €40. Requests are reviewed within two business days; after that the method decides the duration. Outside jackpots, €20,000 a week and €50,000 a month apply.

Deposit from
€20 (fifth bonus deposit €40)
Withdraw from
€40
Review
up to 2 business days
Weekly limit excl. jackpots
€20,000
Monthly limit excl. jackpots
€50,000
Jackpot wins
unlimited
Wagering of the deposit
at least ×3
Cards
10 a day, 40 a month; €10,000 daily, €15,000 monthly

Withdrawal in five steps

  1. Complete KYC.
  2. Wager the deposit three times.
  3. Have no active bonus.
  4. Choose the method, enter at least €40.
  5. Wait for the review, then the method's time.

Cashier rules

  • Only payment methods in your own name.
  • Cards: 10 a day, 40 a month; €10,000 daily, €15,000 monthly per card.
  • Visa, Visa Electron, Mastercard, Maestro; fiat and crypto separate.
  • Partial payment when the transaction limit is exceeded.
  • Six months inactive: €10 a month while the balance is positive.
Why is my withdrawal delayed or rejected?

Usually verification is missing, the deposit has not been wagered three times yet, or a bonus is still active. Differing names on account and payment method also slow the check.

Check these points before you submit the request.

Can I mix crypto and card?

No. Fiat and crypto balances are completely separate. Whoever deposits with bitcoin is also paid out in bitcoin.

Are there fees?

The tables show no fees for the methods. A fee of €10 a month can apply to an account that has been inactive for six months, as long as the balance is positive.

Can I cancel a withdrawal?

Yes, as long as it is not completed. The money then goes straight back to the playing balance. If you play it away afterwards, the casino bears no responsibility. If a bonus is active at the time of withdrawal, it lapses with the balance.

Games, live & sport

Which games and studios are there?

Over 6,500 titles from 61 providers in 14 categories, from popular slots and Megaways to jackpots, scratch cards and table games. Every game has a demo that runs without an account.

The library is divided into 14 categories. Below are the studios in four groups.

  • Popular slots
  • Megaways
  • Bonus buy
  • Jackpots
  • Hot RTP
  • Instant
  • Scratch cards
  • Table
  • Lottery

Slot heavyweights 10

  • Pragmatic Play
  • PGsoft
  • Hacksaw Gaming
  • Nolimit City
  • BGaming
  • Yggdrasil
  • Big Time Gaming
  • Relax Gaming
  • Thunderkick
  • Betsoft

Volume studios 11

  • Spinomenal
  • Endorphina
  • 1spin4win
  • Amusnet
  • KA Gaming
  • Habanero
  • CT Interactive
  • Mancala Gaming
  • Swintt
  • Spadegaming
  • BF Games

Crash and instant 8

  • Spribe
  • Smartsoft
  • Aviatrix
  • Kiron Interactive
  • Onlyplay
  • Popiplay
  • True Lab
  • NowNow Gaming

Others and live studios 30

  • Peter&Sons
  • Barbara Bang
  • AvatarUX
  • Apparat
  • Clawbuster
  • Backseat Gaming
  • Booming Games
  • Felix Gaming
  • Bullshark Games
  • Gamebeat
  • Fugaso
  • VoltEnt
  • Ruby Play
  • Mascot
  • Amigo
  • Shady Lady
  • Pateplay
  • Reevo
  • Nucleus
  • 100HP
  • Winfinity
  • Betsolutions
  • Tom Horn Gaming
  • Novomatic
  • Belatra
  • Inout
  • Gaming Corps
  • formulaspin
  • AE Sexy
  • Absolute Live Gaming
Which games are at the top right now?
Is there a demo everywhere?

For almost all games, not for live tables with real dealers. The demo shows pace and stake levels without risking anything.

How does the live casino work?

15 studios run tables for blackjack, roulette, baccarat, dice games and game shows in six categories. Which tables you see depends on the region.

Live tables

  • ICONIC21
  • Pragmatic Play
  • BGaming
  • Evoplay Entertainment
  • Pateplay
  • Lucky Streak
  • Winfinity
  • AE Sexy
  • Creedroomz
  • Platipus
  • Absolute Live Gaming
Gravity BlackjackICONIC21
VIP BlackjackICONIC21
RouletteLive
BaccaratLive
  • Auto Mega Roulette
  • Auto Roulette 500x
  • Phenom x72 / x120 / x500
  • Andar Bahar
  • Dragon Tiger
  • Speed Blackjack
  • Baccarat
  • VIP tables
  • Casino Hold'em
  • Live game shows
Counts towards wagering
10%
Maximum stake with bonus
€5 per round
Region
Tables may differ
Demo
not for live
1st live bonus100% up to €1,000Wagering ×15 — the lowest on offer
Weekend Live Bonus25% up to €600Max. withdrawal €6,000

Depending on the region some live tables are missing; the lobby marks them.

Can I bet on sport too?

Yes, on football, basketball, tennis and eSports, before and during the match. The sportsbook runs through BetTech and shows odds in European format.

Football, basketball, tennis, eSports, pre-match and live. The first sports deposit has a bonus of its own.

  • Football
  • Basketball
  • Tennis
  • Esports
  • Live betting
  • FreeBets
BonusOffer
2nd sport bonus100% up to €300 (×10)
3rd sport bonus50% up to €500 (×10)
4th sport bonus125% up to €1,000 + 75 FS
ComboboostUp to 100% extra profit
1st sport bonus100% up to €200 (×10)

Coverage snapshot

SportEvents
Basketball185
Handball96
American football95
MMA62
Boxing48
Darts30
eSoccer73
Football911
Tennis467
Ice hockey209

Tournaments

Lucky Boom Drops

€600,000 · Drops

Spinoleague

€12,000,000 · Tournament

BGaming Million Drops

€1,000,000 · Drops

What is a free bet?

A free stake that is not deducted from the balance. Only the winnings are paid, that is stake times odds minus stake. With bonus winnings no system or banker bets are allowed.

VIP & rakeback

How does the VIP club work?

25 levels in five ranks, depending on stake volume. With a higher rank cashback, wheel spins and limits grow; from Glow there is VIP support around the clock.

1ExplorerLevels 1–5

Start, rakeback at once

2ExpertLevels 6–10

More cashback, Wheel of Fortune

3MasterLevels 11–15

€1,485 bonus, cashback up to 11%, 20 wheel spins

4EliteLevels 16–20

Manager, higher limits, VIP channels

5LegendLevels 21–25

€41,500 bonus, cashback up to 20%, 28 wheel spins

LevelRakebackCashbackLevel-up reward
Spark 11%1%–
Spark 21%1%10 FS
Spark 31%1%15 FS
Spark 41%1%20 FS
Spark 51%1%30 FS
Glow 62%2%50 FS
Glow 72%2%50 FS
Glow 82%2%75 FS
Glow 92%2%75 FS
Glow 102%2%100 FS
Glow 112%3%125 FS
Glow 122%3%125 FS
Glow 132%3%150 FS
Glow 142%3%175 FS
Glow 152%3%200 FS
Blast 163%4%€500
Blast 173%4%–
Blast 183%4%–
Blast 193%5%–
Blast 203%5%–
Blast 213%5%–
Blast 223%5%–
Blast 233%6%–
Blast 243%6%–
Blast 253%6%–
Boom 264%7%€3,500
Boom 274%7%–
Boom 284%7%–
Boom 294%7%–
Boom 304%8%–
Boom 314%8%–
Boom 324%8%–
Boom 334%9%–
Boom 344%9%–
Boom 354%9%–
Supernova 365%10%€10,000
Supernova 375%10%–
Supernova 385%12%–
Supernova 396%12%–
Supernova 406%13%–
Supernova 416%13%–
Supernova 426%14%–
Supernova 437%14%–
Supernova 447%15%–
Supernova 457%15%€16,000

Rewards per level

TierRakebackCashbackLevel-up reward
Spark 1–51%1%10 – 30 FS
Glow 1–102%2% → 3%50 – 200 FS
Blast 1–103%4% → 6%€500 at Blast 1
Boom 1–104%7% → 9%€3,500 at Boom 1
Supernova 1–105% → 7%10% → 15%€10,000 at Supernova 1 · €16,000 at Supernova 10

From Glow VIP support around the clock.

What is rakeback and how is it calculated?

Rakeback is a percentage of your stake credited after every session, without wagering and without waiting time. It is calculated on the house edge of the games played; the ladder has 15 steps and runs from 1% to 5%.

Volt ClassLevels 1–51% → 3%
Noir EliteLevels 6–103% → 4%
Apex GlowLevels 11–154% → 5%
Volt Class%
Level 11%
Level 21%
Level 32%
Level 42%
Level 53%
Noir Elite%
Level 63%
Level 74%
Level 84%
Level 94%
Level 104%
Apex Glow%
Level 114%
Level 124%
Level 135%
Level 145%
Level 155%

Example

Total wagered
€10,000
House edge
10%
Net loss
€1,000
Rakeback returned
≈ €100 in cash

VIP cashback up to 15% comes separately.

What does rakeback concretely bring me?

Try it with your own numbers. The calculator shows expected loss and rakeback for a given stake, house edge and rate.

Work out rakeback

Expected loss€0Rakeback€0

Example calculation; real results differ.

What is Instant VIP?

Anyone who deposits €2,500 in seven or €5,000 in thirty days gets VIP status with a manager the same day. A status from another casino can also be taken over with a screenshot.

Instant VIP

Deposit €2,500 in seven or €5,000 in thirty days: manager, WhatsApp and Telegram channels and higher limits are there the same day. The international site mentions €500.

Bring your status

VIP at another casino? Screenshot to chat or support@luckyboom.com, your level is taken over with a supplement.

More in the programme

Wheel of Fortune
From Expert; Master 20, Legend 28.
Missions and races
Tasks and leaderboards.
Promo code
Enter on the promotions page.
Weekly promotions
Weekend live 25% up to €600, midweek 100 free spins, cashback up to 15%.
Rakeback or cashback: what is the difference?

Rakeback follows your stakes and arrives after each session. Cashback belongs to the VIP club and is paid separately. Neither has wagering conditions.

Safety & help

Is LuckyBoom licensed?

Yes, by the Anjouan Offshore Financial Authority; the operator is MAIREKE LIMITADA from Costa Rica. It is an offshore licence, so check what is allowed in your country.

Which protection tools are there?

Self-exclusion by e-mail (within 24 hours, at least six months), seven days' cooling-off, links to help organisations and the 18+ notice on every page.

Operator MAIREKE LIMITADA (Costa Rica), licence Anjouan Offshore Financial Authority. Offshore licence: check the legal position in your own country.

Self-exclusion
Requested by email, active within 24 hours, minimum lock of 6 months
Cooling-off
A 7-day break on request
Session awareness
18+ marker and begambleaware.org link on every page
Parental control
Keep devices and credentials away from minors
  • SSL encryption and KYC before every withdrawal.
  • Dormant account: €10 a month after six months.
  • Formal matters through the registered e-mail to support@luckyboom.com.

Help: gamblersanonymous.org · gamblingtherapy.org · gamcare.org.uk

Where do I find help with gambling problems?

With Gamblers Anonymous, Gambling Therapy, GamCare and BeGambleAware, free and confidential. Through the chat you can also request limits or an exclusion.

How do I reach support?

Live chat runs around the clock and is in the main menu. Formal matters go by e-mail to support@luckyboom.com, sent from your registered address.

Live chat

Always there, reply in under two minutes.

E-mail

support@luckyboom.com for account and written matters.

VIP channels

WhatsApp and Telegram with a manager.

What do other players say?

The reviews are mostly positive, with criticism of the length of verification. Two voices verbatim:

4.8/ 5average according to the source
★★★★★

The rakeback alone keeps me here. It lands on my real balance after every session — no conditions, no waiting. I withdrew €180 last month without a single obstacle.

Patrick · Amsterdam · 8 months · August 2026
★★★★☆

Good overall, but KYC took almost 48 hours. After that my withdrawal went through fine. I liked seeing exactly what was left on the wagering counter.

Sophie · Rotterdam · first two months · August 2026
★★★★★

The live bonus beats most places I've tried — ×15 wagering is genuinely low. Tables load fast on the PWA and both payouts arrived within two days.

Marco · Utrecht · 5 years of online casinos · August 2026
★★★★★

Installed the PWA on my phone and the loading difference is real. Under a minute to install. My 100 free spins on Disco Party came in batches of 50, which was fine.

Lars · The Hague · 3 weeks · August 2026
★★★★★

LuckyBoom is my go-to for slots — the game selection is great and payouts arrive faster than at any other casino I've tried.

Jamie R. · Manchester ·
★★★★★

A fantastic experience from start to finish — support solved my question within minutes and the loyalty rewards get better every week.

Daniel K. · Edinburgh ·

App & overview

Is there an app?

There is a web app you install without an app store. It contains the whole platform and promotions of its own.

Installation through the browser, without a store.

iOS

  1. Open luckyboom.com in Safari, not private.
  2. Tap the share symbol or three-dot menu.
  3. ‘Show more’, then ‘Add to home screen’.
  4. Top right ‘Add’.

Android

  1. Open in Chrome.
  2. Use the install prompt or menu.
  3. Confirm ‘Add to home screen’.
Up to 830% faster
Operator's statement compared with a normal session.
Faster cashier
Promoted as the fastest withdrawal route.
Own promotions
Visible only in the app.
SSL
All transactions encrypted.

Cannot be installed from a private window. Performance figures from the operator.

Why does installation not work?

Usually because the page was opened in a private window. Open it in a normal tab of Safari (iOS) or Chrome (Android) and try again.

What should I note before depositing?

The checklist sums it up.

  • Check the address luckyboom.com.
  • Register with your own details.
  • Activate the bonus before depositing.
  • Payment method in your own name.
  • Read the terms.
  • Do KYC in good time.
  • Set a deposit limit.
  • Keep an eye on your budget.
In short: what speaks for, what against?

The numbers at a glance and the arguments for and against the platform:

Name
LuckyBoom Casino
Operator
MAIREKE LIMITADA, Costa Rica
Since
2021
Licence
Anjouan Offshore Financial Authority
Games
6,500+ from 61 providers
Package
€6,000 + 300 free spins, five deposits
Deposit from
€20 (fifth bonus deposit €40)
Withdraw from
€40
Review
up to 2 business days
Support
Chat around the clock, support@luckyboom.com

Pro

  • Rakeback from level one.
  • 6,500+ games, demo without an account.
  • Live bonus wagering ×15.
  • Review within two business days.
  • Web app without a store.
  • Casino and sport in one account.

Contra

  • Offshore licence.
  • Wagering ×40 on the package.
  • KYC can take days.
  • Live counts only 10%.

Even more short answers

Is there an app?

Yes, as a web app from the browser.

Where do I see my limits?

In the cashier and the profile.

Which currency applies?

Euro.

How fast does the money arrive?

Review up to two business days, then the method decides.

Can I decline the bonus?

Yes. Activate it in the profile only if you want to use it.

What does registration cost?

Nothing. You deposit only when you want to, at least €20.

How do I get back into my account?

Through ‘Forgot password’.

Are there deposit limits?

Card limits are shown in the cashier.

Which games count?

Slots 100%, live 10%, tables and video poker 0%.

What happens to the bonus on withdrawal?

It lapses with the balance.

What is the difference between rakeback and cashback?

Rakeback follows the stakes, cashback belongs to the VIP club. Both without wagering condition.

Is the casino safe?

It holds a licence from the Anjouan Offshore Financial Authority and uses SSL and KYC. Offshore licence: check the legal position yourself.

Who is the operator?

MAIREKE LIMITADA from Costa Rica.

Not found what you are looking for? Write to live chat; the answer usually comes in under two minutes.

Ready for the first deposit?Package up to €6,000 + 300 free spins over five deposits. Activate in the profile first.Open account